COVID-19: NCDC announces new toll-free number

The Nigeria Centre for Disease Control (NCDC) has activated a shortcode – 6232 for reaching the NCDC.

Chikwe Ihekweazu, the Director-General, made this known in a statement on Thursday.

He said the number was introduced as a means for the public to contact NCDC’s Connect Centre and access verified information on COVID-19 and other infectious diseases.

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“The shortcode is a toll-free and easy-to-remember number, which means that all calls to NCDC through “6232” are free of charge”, he noted.

Ihekweazu recalled that in 2016, NCDC established its Connect Centre as a critical aspect of its event-based surveillance and risk communications strategy.

“Over the years, this has been used for the response to infectious disease outbreaks such as Lassa fever, monkeypox, yellow fever, cerebrospinal meningitis etc.”

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The DG disclosed that between March and December 2020, the NCDC Connect Centre received over 580,000 COVID-19 related phone calls.

He added that the new shortcode will be used alongside the existing tollfree number – 0800 9700 0010 – which would gradually phase-out.

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NCDC reminded Nigerians to always adhere to public health and safety measures including regular handwashing, physical distancing and proper use of face masks.

COVID-19: NCDC announces new toll-free number

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